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Volunteer case study - Pauline Fallows (radio distributor)

Pauline Fallows is one of our newer volunteers and helps to distribute our radios to blind and partially sighted people.

Pauline Fallows
Pauline Fallows

Pauline has been volunteering with BWBF for a few months and is already thoroughly enjoying her role, which she says can be quite humbling.

She is one of a number of people who assist us with distributing our sets to people with sight loss – a hugely important role.

Having had a few years away from volunteering, after previously giving her time to another charity, Pauline decided to come on board with us in 2015.

She said: “After reading the details I knew this was the role for me.

“The majority of my working life has been in the NHS, requiring people skills, good communication and the ability to listen, among other things, so I felt I had something to offer in this particular area.”

Pauline says even though she’s only been with BWBF a short time, the role has already given her an enormous sense of satisfaction and enjoyment and she’s also gained some new skills by learning how to set up the radios.

“The hours are flexible, the blind and partially sighted people I visit are so nice and welcoming – the kettle is often on and ready for a cuppa when I arrive,” she added.

“It’s a pleasure to explain and demonstrate all the functions of each piece of equipment and nice to sit and chat afterwards.

“The people I visit are always appreciative of British Wireless for the Blind Fund, the audio equipment they receive, and also to me for taking the time to visit them, which is quite humbling.

“It’s a pleasure and privilege to be able to help.”

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